[NEED MORE INFO] Cannot unlock achievements

Hi there!

I completed all but two achievements: Do you like my hospital? and Home run!
In Do you like my hospital? I unlocked all departments and opened them, including hospitalization, but nothing happened.
In Home run! I enabled Doctor Mode in several departments and even after more than 20 patients were cured and discharged from hospital, I also did not receive the achievement.
How can I fix this problem?

Hi, thanks for the message! We should actually have a fix for the first problem ready for the next patch (it seems to be related to the Admin department) and we'll check the second one in the meantime - a quick look at how it works, it should just count treated patients sent home, so we'll need to re-test it ingame and try to reproduce the issue.

First thanks for the answer.
Secondly, will this new Patch you are referring to come after Patch 29 released now on July 16th?

anaboneira wrote:Hi there!

I completed all but two achievements: Do you like my hospital? and Home run!
In Do you like my hospital? I unlocked all departments and opened them, including hospitalization, but nothing happened.
In Home run! I enabled Doctor Mode in several departments and even after more than 20 patients were cured and discharged from hospital, I also did not receive the achievement.
How can I fix this problem?

Hi, I have tried to reproduce the Home run achievement and it worked as it should. Can you please launch the game and send couple of patients home and then send us a log? There might be something that will help us locate this issue.
As for the Do you like my hospital the fix will be in the next patch. It did not make it into the previous one. But there is a workaround. If you disable the Hospital Services and build a new hospital or you have a save with already build one, the achievement should pop:)

I was able to unlock "Do You Like My Hospital?".
As for "Home Run" I discharged several patients just like the instruction, but nothing happened.
Thus, it follows the log and the seved files of the attempt.
Thanks.

anaboneira wrote:I was able to unlock "Do You Like My Hospital?".
As for "Home Run" I discharged several patients just like the instruction, but nothing happened.
Thus, it follows the log and the seved files of the attempt.
Thanks.

Hi and thank you for the log and save. Unfortunately I have not been able to find the cause why is this happening, and we are still able to get the achievement.
So it is very strange and it may possible that the stats counting towards the achievement, may have been deleted when steam was offline or between unity upgrade.
Can you please check the stats on your side?
You have to go to registry editor (type it in the windows search bar) and press Ctrl + F and type STAT_SENT_HOME and it will find the value and you can check how far are you.
(note: it only counts treated patients when you are sending them home -> green house)

As can you see, the windows didn't accused any files with that name. Is there some other place I can find it?
Thank you.

anaboneira wrote:As can you see, the windows didn't accused any files with that name. Is there some other place I can find it?
Thank you.

Hi, we can see that you have it in different language. In that case just type regedit or you can launch it directly using Windows button + R and type in regedit.

Hi. Here it is. That number means that 1990 patients were discharged?

anaboneira wrote:Hi. Here it is. That number means that 1990 patients were discharged?

Hi and thank you so much for the additional information. And yes that means that 1990 patients were discarded and yes that means that the achievement should have been unlocked. Can you please look on one more thing for us? If you scroll up a bit and find ACHIEVEMENT_SENT_PATIENTS_HOME. We can determine in what state the achievement is. If it was unlocked locally and failed to report to the steam or something else. We try to figure out, what we can do on our side in the meantime. Sorry for the inconvenience and thank you for your patience

Hello. It really seems it was unlocked.

So, is there a way to solve this issue?

anaboneira wrote:So, is there a way to solve this issue?

Hi we have added couple more conditions that should fix this problem. Can you update the game and let us know if you still have this issue?

I have updated the game till the 33 patch and, after sending home more than 20 pacients home, the achievement is still unlocked.

anaboneira wrote:I have updated the game till the 33 patch and, after sending home more than 20 pacients home, the achievement is still unlocked.

Hi, there was still one system problem (when you have the game from gog), that hopefully was fixed and will be include in the next patch. What version of the game do you have? Thank you for your patience

Hello.

Alright then, let's wait for the new patch. Concerning the version of the game, I am not sure where I can verify this. Please, let me know.

Thank you for your assistance.

anaboneira wrote:Hello.

Alright then, let's wait for the new patch. Concerning the version of the game, I am not sure where I can verify this. Please, let me know.

Thank you for your assistance.

Hi sorry for the confusion. What I meant is if you have Steam or Gog version of the game

Hi. I have the Steam version of Project Hospital.