[NEED MORE INFO]Observation Unit: Labs not completing/Lab Patient Images disappearing (Images included)

MedJet wrote:I really like the ability to open a second lab w/ inpatient focus. However, I have noticed a couple of things:

1. The lab tech will have a picture of the patient for whom the sample they're working/handled until they place it in the lab fridge, then the image of the patient in their staff card disappears even though they're still working on that said patient's sample.

2. Observation patients are not having their samples processed by lab staff that are at the very least dedicated to hospitalized patients. (Observation should be included in hospitalization and not clinic). I've noticed these patients "time-out" even after hours in the unit, report to the lab to drop-off their sample, and then leave. Their samples should be processed while they're hospitalized, I've boosted staff and this still doesn't happen.

Picture 1 is of the patient the sample belongs to. picture 2 is of the staff member and what happens after they leave the fridge even though they're still processing that patient's sample.






I wasn't able to capture an image of #2 though it does happen regularly.

please help.