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J8ni
intern
Posts : 3
Reputation : 1
Join date : 2018-11-25

[RESOLVED]Events fail bevore even started Empty [RESOLVED]Events fail bevore even started

Sun Nov 25, 2018 3:42 am
Message reputation : 100% (1 vote)
All the events with walk in patients fail due to a insurance disabled fault.

Preconditions: All departments are fully operational and all insurances are accepted. Start a event with walk in patients (I.e. water contamination)

Expected result: Patients come in and  can be diagnosed

Actual result: As soon the event is started, the message appears that the event is failed. When reviewing the patient log, one ore more patients show  insurance disabled fault and therefore this patient is not showing up.

Note: only on patients who arrive by foot.
ondrej.oxymoron
ondrej.oxymoron
developer
Posts : 605
Reputation : 55
Join date : 2018-03-23

[RESOLVED]Events fail bevore even started Empty Re: [RESOLVED]Events fail bevore even started

Tue Nov 27, 2018 12:11 pm
J8ni wrote:All the events with walk in patients fail due to a insurance disabled fault.

Preconditions: All departments are fully operational and all insurances are accepted. Start a event with walk in patients (I.e. water contamination)

Expected result: Patients come in and  can be diagnosed

Actual result: As soon the event is started, the message appears that the event is failed. When reviewing the patient log, one ore more patients show  insurance disabled fault and therefore this patient is not showing up.

Note: only on patients who arrive by foot.

Hi and thank you so much for you report. We are looking into the issue to see what might be causing it.
Does it happen for all the events or just this one? Thank you for the additional information.
We also will be doing some changes to the events as well so the complete hospitalisation will no longer be needed in some of our future updates.
ondrej.oxymoron
ondrej.oxymoron
developer
Posts : 605
Reputation : 55
Join date : 2018-03-23

[RESOLVED]Events fail bevore even started Empty Re: [RESOLVED]Events fail bevore even started

Tue Nov 27, 2018 9:01 pm
J8ni wrote:All the events with walk in patients fail due to a insurance disabled fault.

Preconditions: All departments are fully operational and all insurances are accepted. Start a event with walk in patients (I.e. water contamination)

Expected result: Patients come in and  can be diagnosed

Actual result: As soon the event is started, the message appears that the event is failed. When reviewing the patient log, one ore more patients show  insurance disabled fault and therefore this patient is not showing up.

Note: only on patients who arrive by foot.

Hi again and good news. We found the problem and it will be fixed in the next patch:)
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[RESOLVED]Events fail bevore even started Empty Re: [RESOLVED]Events fail bevore even started

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