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resident
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[NEED MORE INFO] Headless Patient / Wandering / Stuck

on Fri 16 Nov 2018 - 17:56
I have a patient (Christopher Miller, Cardiology) on the third floor of my hospital who was being treated and diagnosed normally for a while (at least one full game day), save for the fact that he would appear headless in his hospital bed.  

Eventually, I noticed two staff at his bedside.  They tended to him for hours.  I surmised they were stuck.  In an attempt to free them, I attempted to transfer the pt to another hospital, but if I recall correctly neither he nor the staff were freed.

I then saved the game and reloaded the save file, which often frees stuck staff / resolves other minor bugs, but this did not work.  I then quit the game completely and reloaded the save file, which tends to resolve minor bugs that are not resolved by a quick save/reload, but alas, this did not work either.  Instead, it made things a bit funkier: the staff were freed, but the patient hopped up from bed and began walking in a diagonal toward the camera, through walls and over parts of the third floor that had no foundation.  At some point he switched directions and began walking in the opposite direction (away from the camera and toward his bed - through walls and over parts w/ no foundation still).  When he reached his bed, he began walking the halls of the hospital normally (obeying walls, foundation), though his bed remained occupied by a headless character.  He continued to a part of the hospital designated for surgery - no restrooms or anything to satisfy other needs of his - and came to rest next to an OR, where he stopped moving.  The option to transfer him away was greyed out, and his status was "Hospitalized, waiting for transport".  That's when I decided to report the bug.  

I've uploaded a save file I believe to be prior to the bug (Byte 7), as well as the one I reloaded as described (Byte Cool.  Log is there as well.  I can provide earlier saves if it helps - just let me know.

Thanks for looking into this one!
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Player Log.txt You don't have permission to download attachments.(918 Kb) Downloaded 2 times
Byte 7.zip You don't have permission to download attachments.(1.6 Mb) Downloaded 1 times
Byte 8.zip You don't have permission to download attachments.(1.7 Mb) Downloaded 0 times
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Re: [NEED MORE INFO] Headless Patient / Wandering / Stuck

on Sat 17 Nov 2018 - 16:18
Hello and thank you for the report - also for the saves!
We will analyze it and work to fix it!
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Re: [NEED MORE INFO] Headless Patient / Wandering / Stuck

on Wed 28 Nov 2018 - 18:40
Hi, I can definitely see the issue after loading the save, the patient is trying to get to a trauma center bed for some reason while he shouldn't be walking at all.

Actually an earlier save could be really useful in this case, can you find one maybe two hours older (Day 22, 23:00)? Thanks in advance!
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Re: [NEED MORE INFO] Headless Patient / Wandering / Stuck

on Tue 4 Dec 2018 - 16:49
I've got Day 22, 20:00.  Earlier than that it's Day 22 08:00.  There's a chance I saved in between there, but I'll have to look a bit closer.  Let me know if this file is good, or if you'd like me to find another.
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autosave_D22_H20.zip You don't have permission to download attachments.(1.6 Mb) Downloaded 1 times
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Re: [NEED MORE INFO] Headless Patient / Wandering / Stuck

on Tue 4 Dec 2018 - 17:26
Thanks, in the 20:00 i can just see the patient being transported from the trauma center (already in a half-broken state), so also the earlier save can be useful - but we should be already able to at least guess what's going wrong Smile
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Re: [NEED MORE INFO] Headless Patient / Wandering / Stuck

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